The policy of an integrated system
Our goal is to satisfy the client’s needs in the area of cleaning services by ensuring personnel, technical and material aspects of all executed activities by means of a well-established and certified system. The maintenance and continual improvement of an integrated system is the basic condition to reach this goal.
Our company strives to professionally strengthen its position at the market providing services with an emphasis on:
- high quality of our services according to the customer’s need,
- meeting optimum cost policy and financial discipline
- preventing and decreasing environmental pollution
- preventing and averting endanger and damage to human health
- preventing risks and continuous improving of working conditions
We see fulfilling of all relevant legislative regulations for environmental protection and safety of work as an essential basis of an integrated system.
Therefore, we require all our employees to safeguard the preset parameters in the field of environmental quality and safety of work when carrying out all activities in our company. In the outcome all company employees who are led to understand the integrated system as an essential part of their work benefit from that fact.
The top management identifies with this policy that should bring about especially the following:
- to build and strengthen the leading position in the field of cleaning services with the aim to address the largest possible range of customers
- to ensure volume and financial increase in particular areas of our activities
- to ensure that the company is perceived by all external companies as a specialist in cleaning services
- to develop the technology level of all particular activities with the aim to guarantee service quality and efficiency improvement
- to develop professional qualification of our employees and working procedures that will lead to an increased customer satisfaction
- to ensure responsible approach to environment, including working conditions
- to increase the level of safety and protection of health at work places
- to implement the safety and health protection at work by senior executives in all divisions they manage and to communicate that issue with the employees
In Prague, February 20, 2004
Ing. Roman Podhorský – General Manager